New App Improves Customer Service

Published on: 21/05/2015

PixSell for the iPad is an easy to use catalogue and ordering app for sales personnel.

Barrus has been working with Aspin Management for over 12 months, a software supplier who provides sales order processing focussed business applications, and launched PixSell during 2014. PixSell has initially developed the app for the Garden Division Sales Teams to enable them to place orders electronically, saving time, duplication of work and improving efficiency. 

The system provides the sales team with all the product information, stock figures and customer account information that they require to achieve high levels of customer service.

Phil Noble, Area Sales Manager for the Garden Division, explains how PixSell has benefitted the sales team, “In the field, PixSell enables us to take and process orders 24/7, particularly out of hours. We have greater visibility of customer accounts, and we can see order history that is particularly useful when entering multiple lines for WOLF-Garten and Wilkinson Sword. Phil concludes, “PixSell has proved to be a valuable and essential tool improving our efficiency, and more importantly we can provide a much-improved service to our customers.”

Back to entries